Results From Real Engagements
Here’s what happens when you stop the chaos and focus on outcomes. Company names changed, numbers real.
CUT 90% OF BOT APPLICATIONS
Client: HRTech SaaS Marketplace
Challenge: Support team drowning in 10k+ fraudulent job applications weekly. Real users couldn’t get through. Employers do not want to pay for spammy applications. Board was worried about missing revenue targets.
Approach:
- Designed AI-based detection with human-in-the-loop guardrails
- Ran 4 two-week sprints testing/refining detection logic using CloudFlare /Google ReCaptcha
- A/B test Built escalation workflows for edge cases
- Trained support team on new process
Results:
- 90% reduction in unqualified/bot applications
- Employer satisfaction scores improved 35%
Timeline: 5 months
Engagement type: Full-time Sr Product Director
+20% ADOPTION ACROSS 200+ INTEGRATIONS
Client: Large HRTech Marketplace
Challenge: Partner integrations were inconsistent. Each ATS is implemented differently. Adoption was stalling at 15-20% of potential.
What I do:
- Created standards-based integration framework and policies/value/advantages (Indeed Apply)
- Built partner enablement materials and self-service docs
- Shared OKR with interoperability team to review/improve
- Ran pilot with 10 ATS partners, refined based on fe
Results:
- +20% adoption lift across 200+ ATS partners
- Time-to-integration cut from 8 weeks to 2 weeks
- Partner satisfaction scores increased 40%
Timeline: 6 months
Engagement type: Full-time Sr Product Director
STABILIZED PAYMENTS ORGANIZATION
Client: Global Revenue Systems Organization
Challenge: Payments re-platform was a mess. Tried twice, failed Team was only shipping small to medium Keep the Lights On efforts. Team burned out on ops. C-suite losing confidence.
Approach:
- Ran 1-month discovery with eng, design, product, finance and business stakeholders
- Cut roadmap from 40 small to medium KTLO projects to 3-5 focused strategic bets
- Installed execution rhythm with visible progress reported to senior stakeholders
- Rebuilt trust with monthly business review updates showing outcomes
Results:
- Shipped 5 of 6 strategic bets in 180 days (vs. 2 in previous 6 months)
- +20% authorization rates across 30+ markets
- Team morale recovered (measured via pulse surveys)
- Board/C-suite renewed confidence in product org
Timeline: 18 months
Engagement type: Product Director (full-time – promoted to Sr Director in 2 yrs. Avg is 5-6 yrs)
Want results like these?
Tell me where you’re stuck. We’ll map 2-3 moves and first steps.